Our support team is 100% human. Expect a real and tailored response to your questions or requests within 10 minutes. Outlined below is our buyer-friendly refund, return, and cancellation policy. We know consumers rush into decisions, but we want to support you 100% and provide you an exemplary customer experience.
Refund Policy: Once peptides leave our shipping facility, no refunds can be issued.
Return Policy: We offer refund within the first 90 days of your purchase return. We provide a USPS return label at no charge. Peptides that are returned are properly disposed. No questions asked!
Cancellations can be made within 3 hours of your order. Sorry, we can’t be more flexible with this timeline due to shipping VERY fast. If you are beyond this timeline, please reach out to customer care and explain your situation. We will do our best to accommodate you with a return label.
We apprecieate the Please reach out to us with your order number and briefly describe your issue. We respond within minutes usually.
Email: care@luckypeptides.com
Text or Call: (702)-555-8241